But if your phone is displaying anything else besides O2-UK or BT Cellnet (On Some Older Phones), then you are Roaming on a Foreign Network and Roaming Charges will apply if Services are used. With the offer, youll get a daily allowance of 120 minutes, 120 texts and unlimited data. You are not in the UK and the person you are calling isnt, so you will pay the Roaming Charges to make the call and the person who is receiving the call will pay the inbound part of the charge. By clicking Accept, you consent to the use of cookies. According to O2s terms and conditions, a surcharge may be applied for your usage if you spend more 63 days abroad in Europe over a rolling 4-month period. Premium rate numbers, MMS and non-standard texts won't be included in the daily charge and will be billed at standard roaming rates. Prepaid customer have to purchase IR Pack at least once, to activate IR services and to be able to use IR services at PayGo rates. O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. Alternatively, to opt out of O2 Travel you can text TRAVELOFF to 21300. Need more data for your travels? Can I tether to another device when roaming with O2? See here for the full list of O2 Travel Inclusive Zone destinations. This website uses cookies so that we can provide you with the best user experience possible. If you have any other questions please ask and I will gladly try to answer them and will keep editing the 1st thread to make it easier for everyone to read. For Pay Monthly, surcharges are 3.50/GB for data, 3.3p/minute for calls, and 1p/text. Get Unlimited minutes, texts and data roaming in our O2 Travel Inclusive Zone. To add a Data Roaming Bolt On: Were making some changes to O2 Travel and My O2, to put you more in control. Please get in touch with us for further details at www.o2.co.uk/contactus. For a step-by-step guide on moving your phone number to O2, please select your current mobile network from the drop down menu below: Your current mobile networkBT MobileEEgiffgaffO2Sky MobileThreeVirgin MobileVodafone1pMobileASDA MobileHonest MobileiD MobileLebara MobileLycamobileOrangePlusnet MobileSmartySuperdrug MobileTalkmobileTalkTalk MobileTesco MobileT-MobileVectone MobileVOXI. What can I do to avoid any data roaming charges? In case that this is an option that you find interesting, we recommend using the Holafly SIM card. Unlimited Pack benefits (applicable for Unlimited IR pack Rs.575, Rs.2875 and Rs.5751): Don't forget to explore Jio's International Roaming plans for seamless connectivity overseas. Which would cost you a total of 69.86 over your two-week holiday. Find out more by reading our Cookie Policy. O2: 4.99/day for extra quota to be used in Mexico. Depending on where you travel to, you will be able to use your domestic plan regarding data, text messages, and phone calls. Alternatively, you can get the O2 Travel bolt on for 6 per day, which gives you unlimited data, 120 minutes and 120 texts in 104 international destinations outside the EU. Roaming in Europe | Pay Monthly | Help | O2 Chances are that you have used a SIM card in the past, most of our cellphones work with one, and they are pretty common everywhere in the world. If you joined on any other sim only tariff, you wont be eligible, even if you move to a higher tariff. Sorry, we dont recognise this number. Roaming outside the EU: A network-by-network guide It means customers travelling to Europe will be. Or maybe you simply need to send a text message to someone, both options are valid. See our Extra terms and conditions. Meanwhile, there are 43 destinations included if youre an O2 Pay As You Go customer. The countries in which youre able to use the O2 Travel offer depends on the price plan you have. Or get international calling from just 1p per minute with our International Bolt On. See here for all pricing options. Alternatively, you can purchase the Bolt On through My O2. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Both the O2 Travel bolt on and the Inclusive Zone bolt on need to be active to benefit from these allowances. We cover roaming in our Europe Zone as part of our tariffs. For customers with an O2 mobile broadband plan, the O2 Travel offer isnt currently available. For medium to high usage in select 22 countries, customers can subscribe Unlimited IR Packs. For help with this, go to our interactive device guide. Receiving calls and texts in our Europe Zone. Once youve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. And for our Classic Pay As You Go tariffs, youll be charged in our Europe Zone in the same way as you would be at home. On top of that, download speeds are always reduced for things like audio/video streaming, file transfer, online gaming, P2P downloads and cloud backup services: Theres no fixed data allowance with O2 Travel, so to manage traffic we may slow down the service. Your usage of European roaming is subject to the fair usage policy described here: the most important being that it should only be used for periodic travel, like holidays or short breaks. Good news. If youre not eligible for the Inclusive Zone Bolt On, theres our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just 6 a day. Any texts received will be included. What happens if my IR pack gets expired while roaming internationally under Jio Prepaid Plans? In up to 63 additional destinations, you can pay a flat rate of 4.99 per day for 120 minutes, 120 texts and unlimited data abroad. Enter your O2 mobile number to see the most relevant help information for your account. Get low-cost calls and texts abroad, for only 3 a month. O2 Travel Inclusive Zone Bolt-on is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB What if I'm travelling outside the O2 Europe Zone? When it comes to talking about how a service works, we have to say that they can work in a very different or similar way depending on what travelers will use. ** Please read the following amendments to the article that allows for EU Roaming changes on the 15th June. It gives you unlimited minutes, texts and data roaming in 27 destinations outside Europe. You get a daily allowance of Unlimited minutes, texts and data roaming in 27 additional destinations (our Inclusive Zone) including USA, Australia and New Zealand. Q) What is the Difference between Roaming and Home Networks? O2 Travel is a free Bolt On that you can add to your account if you're on Pay Monthly. The O2 Travel Bolt On works in the following 104 destinations: The O2 Travel Inclusive Zone Bolt On is free with selected O2 Refresh and selected O2 SIM only plans, and works in 27 international countries. These tariffs are not subject to our Roaming Limit of 25GB. If you disable this cookie, we will not be able to save your preferences. Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guardaloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City and UK. O2 is one of the few networks to still offer inclusive roaming in 47 European destinations. The speed available for file transfer, online gaming, peer to peer downloads and network back-up services is restricted and may not work with O2 Travel.. This . The roaming coverage and available services are subject to 3rd part network infrastructure and may be restricted. About cellular data roaming options for your iPhone and iPad If this happens, you may be charged as though you were roaming in the country across the border. To opt-out of the offer and to pay O2s standard international roaming rates instead, text NOTRAVEL to 23336. And if you're going beyond our Inclusive Zone you can still subscribe to our full O2 Travel Bolt On for 4.99 a day in selected destinations. What if I flex my data down to a tariff that isnt eligible for O2 Travel in Inclusive Zone? And, also, renting one is pretty simple, no need to worry about it, just remember to return it in good conditions. O2 customers can use their. Mobile roaming charges in Europe: What you need to know Please try again. Uswitch Limited is registered in England and Wales (Company No. Will I be charged if I exceed my allowance when roaming with O2? The International Travel Pass costs 10$ per day, and it gives people access to their local data allowance. Or you can choose to roam at standard international roaming rates. We use cookies and similar technologies. People can easily install an eSIM on their phones in a matter of seconds, and the best thing here is that people will have the chance to choose in which country they will use their eSIM card. As we mentioned before, people must be aware that the price that they will pay for their service will depend on where they will travel to. Premium rate numbers, MMS and non-standard texts will be billed at standard rates. Mobile Roaming Costs: Which Providers Are Best? - Which? Otherwise, we may charge you for using our services. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Take your plan abroad Travelling to Europe? Youll need to select the right allowances for your destination, which is split into Zones 1, 2 and 3. On most Pay Monthly and Pay As You Go plans, you can use up to the entirety of your normal UK data allowance when abroad in Europe. If you choose to remove the 120 cap, you'll be charged the per-megabyte rate for the country you're travelling in. O2 roaming activation To activate the roaming China service with O2 you only need to send a text message. Now, if you travel to other countries, you will have to pay to get cellular data. You can use your regular allowance for free within 48 European countries, with a data fair usage policy of 25GB per month. O2 Travel customers roaming outside The EU who exceed 50Mb of data per day will experience limited throughput for web browsing, e-mail, social networking, video and VPN services, which may slow these services down. Please let me know by e-mail when there is a reply to my message. Before that, check. Are any destinations outside the EU included in O2's free roaming. Check roaming rates in different countries. What destinations are included in our Europe Zone? Grab your phone and send the message O2TRAVEL to 23336, and that's it, the roaming will be activated on the device you just sent the message with! Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. Mobile broadband tariffs, as they can only be used in the UK. Monetary value of Rs. You can remove your data cap completely by contacting us. When you use data in our Europe Zone it will come out of your allowance, just like it would at home, subject to our Roaming Limits. Find out if youre eligible. The O2 Travel Bolt On is available with all pay monthly plans for 6 per day. If youre on a cruise ship, you wont be able to use mobile data. If you use your mobile phone abroad for 63 days or more in any four-month period, O2 reserves the right to apply a regulated surcharge to your usage (currently 3.3p/minute, 1p/text and 4.50/GB). The Person who is Calling or Texting you from the UK. You could pay 4.99 a day for an O2 bolt-on that'll give you 120 texts, 120 minutes and all the data you'll need. O2 is one of the few networks to still offer inclusive roaming in 47 European destinations. Learn more about how Ken's Tech Tips is funded . Find everything you need to know about international calling and using your phone abroad. Any regular data limitations that apply when roaming will also apply when tethering while roaming. If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. For people, . Order by midnight for free next working day delivery. Yes you pay for all of the Call. Customers can choose an O2 Extra such as six months of Disney +, Amazon Music Unlimited or 12 months of Audible or Amazon Prime Video. Heading to Europe? O2 Europe Zone is included with all plans at no additional cost. But, in case that you are traveling outside the European zone to other countries from the world, then you might come across different rates. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? However, it is possible to pick up French Network when in UK and the Irish Networks when youre still in Northern Ireland. So, in case that you are interested in this service, or you want to know about some alternatives, then continue reading because you will see that there are different options for you to use when traveling! on 02-01-2015 12:50. O2-DE (O2 Germany) and O2-UK (O2 United Kingdom) are both Parts of the Telefonica Group, but this is all and is 2 Separate businesses. You can find out more about which cookies we are using or switch them off in settings. More information here and here. EE: Free on EE Max pay monthly plans, otherwise around 4.80/day for some data. Dont worry, as long as youre within your allowance, these charges will correct themselves within three hours and wont appear on your bill. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Its satellite roaming charges are 7.50 per MB. Find out more about roaming in our Europe Zone. Roaming in Mexico: A Visitors Guide to Costs for Each Provider Pocket WiFis are devices that people have used to keep themselves connected to the internet for quite some time now. Whats the difference between the O2 Travel Bolt On and O2 Travel Inclusive Zone Bolt On? For instance, customers travelling to the USA will be charged based on Eastern Standard Time as thats the time zone used in Washington DC. However, they each cover different destinations. Phone calls might not be so useful when traveling to a country different from yours, but they can be helpful in an emergency or something similar. If you're travelling in selected countries in Europe, your allowances and charges will work just like they do in the UK. This website uses cookies. Track your usage, check your bills, upgrade and more. Free O2 Travel in our Inclusive Zone is available with selected Plus Plans. If you go over the fair usage policy, you won't be able to use your allowance. So, keep that in mind as this wonderful alternative might not be so useful at the end of the day. On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan. We may also slow down the service if you reach a level of data consumption which we deem to be excessive, network affecting, affecting the use of other customers or usage that is not in accordance with your terms of service. If you move to an eligible tariff, the Bolt On will be added automatically, and youll be able to use your O2 Travel allowance in our Inclusive Zone from your next bill date. Text messages might be underrated, but people can see that they can be pretty useful if an emergency shows up. These will appear both in My O2 and on your bill. Subject to a Fair Usage Limit. My passion is helping people to get the most out of their mobile phone. If you are interested in traveling around the world, chances are that you want to stay connected where you go. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). Terms apply. Our roaming charges have changed for Pay As You Go customers too. Using your phone abroad | Pay Monthly | Help & Support | O2 document.getElementById("comment").setAttribute( "id", "ae2f4de0882a669329ce04404a34dcf3" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. So, you may notice some improvements and differences in My O2 and with some of your journeys. You still have items in your basket. The fair usage policy depends on whether youre travelling to another European country or to a country outside of Europe. At first you may see unexpected roaming charges in your My O2 account. 2005-2023 Ken's Tech Tips. All Pay Monthly and Pay As You Go customers on O2 can use their normal UK allowances when travelling in Europe. Audio and video streaming optimisation are in use. When you travel outside your Home Network, your Mobile Phone Sim will ask the Roaming (Foreign) network first if it can use the services on their Network. For customers on our new system. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Out of the 'big four' networks in the UK, O2 is the only one to not reintroduce roaming charges. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. 1201 Pack or IR Pay Go rates as per details provided below: https://www.jio.com/jio-postpaid-international-roaming-plans, https://www.jio.com/jio-prepaid-international-roaming-plans. Yes you pay to send a SMS. See our data Bolt Ons here. Making Calls? It can take up to 24hrs to be applied to your account. The following destinations form our O2 Travel Inclusive Zone: We cover roaming in our Europe Zone as part of our phone tariffs. Please note, leftover minutes and texts cant be carried over. Or you could. Does O2 have a fair usage policy when roaming? The additional Inclusive Zone countries are available on contracts taken since the 28th March 2019 and excludes 30-day rolling SIM-only deals. If youre on Pay Monthly, you can still get our full O2 Travel Bolt On for 6 a day in selected destinations. But do check if the pack covers your airlines and the route you'll travel before buying. The use of tethering and personal hotspot also isnt permitted in O2 Travel countries outside of Europe. Were the only major network that isnt bringing back EU roaming charges for up to 25GB. Which destinations are covered by O2's free roaming policy? For the days you choose to use data, you'll only be charged a daily rate of 1.99, which gets you 100MB. Using mobile data if youre on a cruise ship, however you will still be able to connect to the ships wifi. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can.
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